Phone: 8500395999


Demas Smart Home

Sampura Edifice, 5-108/se/4, Raidurg,Opp Timber lake, Gachibowli, Hyderabad, Telangana 500003

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Return and Refund Policy

The following general returns policy is applicable to all items sold on

In general, an item may be eligible for return within the applicable return if it fulfils one or more of the following conditions:

  • Was delivered in a physically damaged condition

  • Has missing parts or accessories

  • Is different from what was ordered

  • Is different from its description on the product detail page on

  1. All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you. We may reject the return if the items are not returned according to the policy mentioned .

  2. In some cases, items may not be eligible for return, including cases of buyer's remorse such as incorrect model or colour of product ordered or incorrect product ordered.

  3. After Fulfilling the return policy, The paid amount by the customer will be refunded after 3-5 working days.

  4. Returns Can be accepted at : Demas Smart Home, 7-1-939, Rashtrapati Road, Maruthi Veedhi, Shivaji Nagar,Secunderabad, Telangana 500003. Ph: 8500395999